Consumers Credit Union Review Forbes Advisor

Customers Credit score Union, primarily based in Gurnee, Illinois, operates 11 branches within the Chicago suburbs. The credit score union, based in 1930, presents an array of merchandise for shoppers, together with checking accounts, financial savings accounts, certificates (CDs), house loans, auto loans, bank cards, IRAs and enterprise banking companies.

Maybe essentially the most notable side of Shopper Credit score Unions merchandise is the APYs (annual proportion yields) for its rewards checking accounts. They’re among the many highest rates of interest out there for checking accounts within the U.S., though there are some strings hooked up.

Whereas it maintains branches solely in Illinois, Customers Credit score Union (CCU) welcomes clients from all through the nation. The required membership within the Customers Cooperative Affiliation is accessible to all for a $5 membership price.

In September 2020, CCU reported $2.46 billion in property and 173,354 members. By comparability, the credit score union had 124,499 members and $1.33 billion in property in December 2019. Which means its membership rose by 39% in simply 9 months and its property grew by greater than 80%.

Two current mergers have helped propel CCUs development. In June 2020, CCU merged with Schaumburg, Illinois-based Andigo Credit score Union, previously generally known as Motorola Staff Credit score Union. In 2019, CCU merged with Waukegan Municipal Staff Credit score Union in Waukegan, Illinois.

This evaluate focuses on CCUs private banking services and products. Right heres a take a look at CCU and the way it compares with different monetary establishments.

Account Fundamentals

Financial savings

CCU presents 4 common financial savings accounts: Membership Share, Particular Share, Good Saver and Vacation Financial savings Membership. Every requires a minimal preliminary deposit of $5 (which covers your membership price). The Membership Share and Particular Share accounts at the moment pay 0.05% APY, whereas the Vacation Financial savings Membership pays 0.25% APY.

To hitch CCU and make the most of its services and products, it’s essential to open a Membership Share account.

The Good Saver account presents a better APY of 1.50% in the event you meet sure necessities. In the event you dont meet these necessities, the APY is 0.25%.

The necessities embrace:

  • Deposits totaling a minimum of $50 a month
  • Most mixture deposit quantity of $1,000 per 30 days, with no restriction on the overall stability
  • ACH direct deposits or remotely deposited checks totaling a minimum of $500 a month into any non-IRA checking account with the identical major proprietor
  • Enrollment in e-statements

For Vacation Financial savings Membership accounts, your complete stability is transferred to a different account held at CCU on or after November 1, however the account stays open. You’ll be able tot make withdrawals from a vacation account at every other time.

One different financial savings choice is the IRA Financial savings account, out there for conventional, Roth and academic IRAs. It pays 0.25% APY and requires a minimal preliminary deposit of $10. Preauthorized, computerized and phone transfers arent allowed at any time from these accounts.

For the Membership Share, Particular Share and Good Saver accounts, an account holder cant make greater than six month-to-month transfers and withdrawals from their account to a different account or a 3rd occasion by way of a preauthorized, computerized, web or phone transaction, or by verify, draft or debit card. In the event you exceed these limits, a price could also be charged or your account could also be closed.


In the event youre seeking to stash as much as $10,000 in an interest-bearing checking account, CCU provides a number of interesting choices. The credit score unions fundamental no-fee checking account presents no curiosity, but no minimal stability. Its rewards checking accounts do present curiosity. The rewards accounts require a minimal preliminary deposit of $5 (to keep up your membership).

Relying on which necessities you meet, a CCU Rewards Checking account pays 0.01% to 4.09%. The highest three tiers of one of these account provide APYs exceeding many competing financial savings accounts and checking accounts. The APYs for the highest three tiers apply to balances of $10,000 or much less. Above $10,000 as much as $25,000, the APY for all three tiers is 0.20%. If the stability is greater than $25,000, the APY for these three tiers is 0.10%.

The fundamental necessities for Rewards Checking accounts embrace:

  • 12 debit card purchases per 30 days
  • ACH deposits, direct deposits or cell verify deposits totaling a minimum of $500 every month
  • Enrollment in eDocuments

Assembly these fundamental necessities will end in month-to-month ATM charges being refunded.

To qualify for 4.09% APY, an account holder should meet the fundamental necessities and make a minimum of $1,000 in purchases per 30 days on a CCU Visa bank card. On the 3.09% degree, the necessities are the identical, besides the edge for month-to-month bank card purchases is $500. To earn the two.09% APY, it’s essential to meet solely the fundamental necessities.

For a rewards account that fails to fulfill even the fundamental necessities, the APY is 0.01%.

Pupil Selection Checking is geared towards college students ages 13 to 17 is accessible as effectively. It requires a minimal stability of $5 however doesn’t pay curiosity.


The APYs for the credit score unions common and IRA certificates, or CDs, vary from 0.35% to 0.75%. Someof these APYs are decrease than what youd discover at various different banks and credit score unions. Every certificates, irrespective of the time period size, requires a $250 minimal deposit.

To earn greater APYs for jumbo and tremendous jumbo conventional and IRA certificates, minimal deposits of $100,000 and $250,000 are required, respectively. The highest jumbo certificates at the moment pays 1.10% APY and the highest tremendous jumbo certificates pays 1.20%.

Cash Market Account

CCU presents a standard cash market account and an IRA cash market account.

APYs for the standard and IRA cash market accounts at the moment vary from 0.15% to 0.35%, with a $5 minimal preliminary deposit (to keep up your membership). To earn 0.15% APY, the minimal stability is zero. The minimal stability is $25,000 to earn 0.25% APY and $100,000 to earn 0.35% APY.

Distinguishing Options

Along with checking, financial savings, certificates and cash market accounts, CCU presents house loans, house fairness loans, private loans, auto loans and several other Visa bank cards. It is a extra beneficiant menu of economic merchandise than many on-line banks provide.

Entry on the Go

CCU permits clients to enroll in on-line banking. On-line banking clients can use the credit score unions cell app. Opinions of the app are blended: On the App Retailer, it receives a score of 1.7 stars out of 5. On Google Play, it earns 2.6 stars out of 5. Options of the app embrace invoice pay, funds switch and cell verify deposit.

Prospects with debit and bank cards even have entry to a cell pockets that can be utilized with Apple Pay, Google Pay and Samsung Pay.

Though CCU branches are situated solely in Illinois, you’ll be able to make the most of companies in different states. The credit score union gives surcharge-free entry to a nationwide community of greater than 30,000 ATMs and entry to greater than 5,000 shared credit score union branches.

CCU additionally permits clients to verify balances and transactions by way of textual content at no cost.


  • Open to shoppers nationwide for a $5 membership price
  • Excessive APYs for Rewards Checking
  • Entry to greater than 5,000 shared credit score union branches
  • Entry to greater than 30,000 ATMs


  • Should meet necessities to earn APY for Rewards Checking
  • Comparatively low APYs for financial savings accounts
  • Larger minimums for cash market accounts

How Customers Credit score Union Stacks Up

For each sort of account besides checking, Customers Credit score Union sits in the midst of the street amongst monetary establishments. However CCU shines relating to the APYs for its Rewards Checking account. In the event youre keen to fulfill the necessities, resembling minimal numbers of month-to-month debit card purchases and month-to-month deposits, CCUs Rewards Checking account could imply more cash in your pocket.

Regularly Requested Questions (FAQs)

Is Customers Credit score Union insured by the NCUA?

Sure, CCU deposits are insured by the National Credit Union Administration (NCUA) as much as $250,000 per depositor, for every account possession class, within the occasion of a credit score union failure.

How are members of Customers Credit score Union related?

All members of CCU are members of the Customers Cooperative Affiliation. Below state regulation in Illinois, credit score unions should have whats generally known as a membership frequent bond. For CCU, the affiliation serves as that bond. For different credit score unions, a bond is perhaps working on the similar firm or dwelling in the identical neighborhood.

When did Customers Credit score Union begin providing on-line banking?

CCU launched on-line banking in 1999. 4 years later, it recorded greater than 3.7 million on-line banking transactions.

Why would I select a credit score union over a standard or on-line financial institution?

Credit score unions and banks can provide related services and products. Nevertheless, credit score unions have a tendency to supply extra perks, like higher customer support, aggressive rates of interest and monetary schooling choices. Understanding the differences between banks and credit unions can assist you make the suitable resolution for your loved ones.

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