(The Center Square) – Arizona customers who did not get their window treatments through a company despite being promised otherwise may soon be contacted for a refund.
Attorney General Kris Mayes announced a settlement with Phoenix-based All Good Shutter and Blind, LLC for $62,500 and a requirement to have “honest advertising” and “timely delivery of services and goods.” The office notes that the business, which was owned by a parent company dubbed Respondent All Good, closed at the end of 2023 after executing the deceptive practice starting in 2016.
According to Mayes’ office, the case was prompted by people not receiving their custom window treatments after having paid for them.
“Although Respondents advertised that they would provide delivery and installations in a timely manner and 70% of the consumers’ orders were paid upfront, Respondents failed to deliver and install consumers’ custom window treatments for several weeks or months after the window treatments were ordered,” court documents stated.
The company’s actions gained local attention by the local media grouping known as “Arizona’s Family” last year, after customers complained about the scam.
“This settlement sends a clear message: we expect companies to deliver on their commitments to Arizona consumers,” Mayes said in a statement. “If they don’t, we will hold them accountable. Protecting Arizonans from fraudulent business practices is a top priority for my office.”
The Assurance of Discontinuance filed said that the Maricopa County Superior Court will “retain jurisdiction” over the company to make sure it follows the agreements.
The Attorney General’s Office will regularly announces consumer protection case outcomes, including with Cox Communications and a bogus delivery slip operation.