Artificial intelligence apps save taxpayer money in treasurer’s office

(The Center Square) – Artificial intelligence implementation in daily department workflow for the Department of State Treasurer will continue, says first-term Republican Brad Briner.

His office began a year ago trying a pilot program using ChatGPT. Multiple artificial intelligence engines were tested for various cases over the last 12 months.

“We have a moral obligation to the taxpayer to use their money wisely,” he said. “That means improving the efficiency of everything we do as state government, and artificial intelligence is already being used throughout the private sector with stunning results.

“Our 12-week pilot program with OpenAI showed up to 10% increased productivity in certain divisions. We expect that implementing AI tools across the department will replicate that productivity increase across our entire team, leading to a better return for your taxpayer dollars.”

Strict policy keeps personal and private data “safe and secure,” the treasurer said. Briner says day-to-day tasks are streamlined.

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Lawrence Koffa, Information Technology chief information officer, said, “It’s my team’s responsibility to make sure private and personal information never leaks from our department. Safety and security are paramount. Throughout the last year we have been testing, learning and preparing to help the department launch this broad modernization effort seamlessly. We are excited to help DST employees find ways to modernize their job functions.”

Five divisions are within the leadership of the office: Financial Operations; Retirement Systems; State Health Plan; State and Local Government Finance; and NCCash, also known as unclaimed property.

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